まあまあ
This is a luxury hotel located in the north building of Grand Front, adjacent to Osaka Station. The hotel opened in 2013, so the facilities are still new and clean. Artwork is placed throughout the hotel, and the interior design is sophisticated and refined. The location is convenient, right next to Osaka Station, so even if it's raining, you can walk from the station. If you go by car, you can park in the underground parking lot by going down the slope next to the hotel entrance. The hotel also offers valet parking service during regular periods. The access is convenient by train or car. The service, from check-in to restaurant and club lounge use, to check-out, was exceptional and exceeded expectations. The staff at the club lounge impressed with their attention to detail, and the seamless communication between staff members was a pleasant surprise. The hotel has an international staff, all proficient in Japanese, which added to the professional service experience. The room, a Club Intercontinental Corner Suite, was spacious and well-appointed, with separate living and bedroom areas. The room had stunning views from the 28th floor, and amenities like a BOSE soundbar and portable speaker added to the luxurious experience. The Club Intercontinental benefits, including complimentary minibar, welcome champagne, fruits, and sweets, made the stay even more enjoyable. The hotel's restaurants, NOKA and 3-60, offered high-quality breakfast and a relaxing atmosphere for enjoying TWG tea blends. Overall, the stay at Intercontinental Osaka was worth the slightly higher price for the exceptional service and amenities provided.