食べウォーカーさん
From Koenji Station, I headed straight north towards the shopping street, where "Ramen Kenta" is located. I had been wanting to try their famous "Smelly Delicious Tonkotsu Ramen" for a while. As I walked from the station, even though the store was still quite far away, I could smell garlic in the air, which got me excited. When I arrived at the store, there was no line... Did they already run out of soup and close for the day? As I entered, I noticed a sign on the button of the ticket vending machine. A tall staff member in a headband and apron approached me and said, "That'll be 1,000 yen," so I handed over the cash. No options for ramen types or noodle firmness were given. I saw a tray with towels in a basket on top of the vending machine, along with ladles. Nearby, there was a water dispenser and paper cups, so I realized it was self-service and grabbed a towel, water, and ladle to take to my seat. After a short wait, a bowl of ramen with green onions, seaweed, and noodles was served. In front of me, there were chili oil, sesame seeds, peeled garlic cloves, and a tool to crush them. I crushed three and added them to my ramen. None of the other customers were doing this (laughs). I noticed that everyone seemed to order "kaedama" (extra noodles after finishing the first serving, a common practice in ramen shops). At least one person had ordered "kaedama" 4-5 times (laughs). I soon realized that they weren't paying for these extra servings. Wait, is this an "unlimited free kaedama" offer? This was a bit too much and felt confusing (laughs). Also, they operated with a "no leftovers" policy where customers had to throw away their towels, paper cups, chopsticks, and leftover soup by themselves, placing their bowl, ladle, and other items in designated areas. If a customer left something behind, the lone staff member would quickly point and instruct them where to dispose of it. The staff member would face away from customers to cook noodles each time an order was placed or "kaedama" was requested. Once ready, they would turn around without checking who made the request and hand the noodles directly to the customer. Once, I accidentally requested "kaedama" when the staff member was facing away, and without hesitation, they handed the noodles to me as soon as they were ready. They then asked me to move my bowl a bit closer (laughs). The staff member also showed a warm smile to customers enjoying their ramen beside them, extending their hand and jokingly reminding them, "You still owe me money." It was interesting to see how they delivered uncomfortable messages with a big smile (laughs). When customers left, they said "Thank you for the meal!" with a surprisingly strong voice, which felt a bit strange. It might be a way to show gratitude for the one-staff operation and the free kaedama offer. I did the same before leaving. Just as the staff member's phone rang and they answered, they turned back for a moment and shouted, "Thank you very much!" It was a unique experience. Thank you.