The staff's customer service was very polite. The taste was also very refined and delicious. It was a restaurant I would definitely like to visit again.

11th floor of Kyoto Isetan. The interior of the eel restaurant is open and doesn't feel like a typical eel place. There are semi-private rooms and table seating, making it suitable for casual dining. We were guided to a neatly partitioned semi-private room with sliding doors. Infection control partitions were also installed at each table. The staff seemed to recognize us as tourists and recommended the "Hitohaneju" set. ☆Hitsumabushi (eel over rice) set ¥4950☆Hitsumabushi with one whole eel ¥5060☆Eel roll ¥1490Ordered 3 dishes. It was convenient that we could choose the amount of rice. The impact of the eel was impressive. It was overflowing on a rectangular plate, with crispy skin and fluffy meat, very delicious. The sauce was moderately sweet. It was the first time I saw a whole eel without being cut. Perhaps they leave it uncut to retain the flavor without it escaping from the cut edges. The set included side dishes, liver sashimi, and pickles. The liver sashimi was also large. The Hitsumabushi had 3 ways to enjoy it, making us feel like we got a good deal. The staff's service was good, and they kindly removed the partition in front of us. It was a bit awkward to talk with the partitions, so it was appreciated. We quietly enjoyed our meal. It was my first time trying the Hitohaneju in a clean and welcoming restaurant. Thank you for the meal.

I recommend making a reservation on Tabelog as there is always a long line during the consecutive holidays. Perhaps due to the hot summer weather, the eel was slightly smaller this time. However, the flavor was satisfying and I felt like I would like to visit again. Last time, I was disappointed because the grilling was not enough, but this time it passed the test with a powerful taste when it arrived.

We ordered hitsumabushi, eel tempura, and yuba to share between two people. We asked for a normal amount of rice, but even splitting it in half, we still got really full. For those with small appetites, it might be tough to finish even with less rice! The hitsumabushi had crispy eel and was really delicious. The tempura was juicy with a nice amount of fat, even more so than conger eel tempura. It was also very tasty. Eating eel after a long time got us really excited.

I was smoothly guided to my table because I had made a reservation. There was a long wait on Friday night, so making a reservation was a good idea. The eel was tender and crispy, with a satisfying aroma. Some places lack this crispy texture, but this one was just right. I would definitely come back again.

Located on the 11th floor of Kyoto Isetan, the access from the station is excellent. It's a great place for a lunch meeting or a little luxury. With private rooms available, it's suitable for business meals. The eel is grilled to perfection, with a crispy skin that whets the appetite. I ordered the Hitsumabushi (eel on rice) and was completely satisfied with the taste and portion size. I also ordered a little alcohol, but was disappointed by the small amount of shochu soda.

This restaurant is located in Aichi Prefecture, and also has branches in Tokyo. We visited this restaurant in Kyoto at the last minute, as we didn't have time to make a reservation and it was the choice of our companion. In the end, it was a great choice, and I would give the eel dish a rating of about 4 points. We ordered the famous "Grilled Eel One Piece Set" (with side dishes such as small bowl, liver dish, pickles). In addition, we also ordered eel rolls, sashimi, and our companion ordered the grilled eel. The eel is grilled without steaming, using strong charcoal heat to create a crispy and fragrant surface, with a fluffy texture inside. The eel skin was also crispy, adding to the deliciousness of the grilled eel. The sauce is a rich sauce that has been continuously added since the establishment, packed with the umami of the eel's fat. The one-piece set was satisfying in terms of both volume and taste. This type of grilled eel is not easy to find in Tokyo, so I plan to visit the branch in Tokyo in the future.

On May 21st (Sunday), I had lunch at the 4th generation Kikukawa Kyoto Station Porta store located on the 11th floor of Kyoto Station Building. This restaurant is run by a 90-year-old eel wholesaler with a long history. You can see them grilling the eels from outside the restaurant. Since it was past 3:30 pm, the restaurant was relatively empty, and I requested a seat near the window. By the way, it's nice to take the elevator up to the 11th floor of Isetan, but on sunny days, I recommend taking the open escalator outside. While sipping tea, I carefully looked at the menu. While waiting for the eel to be grilled, I started with this dish. Eel with Sansho Pepper for 1,680 yen. The eel was moist and packed with flavor, not steamed but cooked just right. When combined with the softened grains of Sansho pepper, it becomes a delicious appetizer that you can eat endlessly. And when I finished eating, the main dish arrived. Grilled Eel One-piece Set for 4,950 yen. As the name suggests, the Grilled Eel One-piece Set has a whole eel sitting on top of rice in a special container. This time, I was looking for the Kansai-style grilled eel, and it was exactly as I expected. The surface was slightly crispy with a bit of char, just the way I like it. I enjoyed eating it with the table sauce, spicy powder Sansho pepper, and mild grain Sansho pepper. Inside the liver-sucking dish, there was a large piece of liver as expected. The side dishes and pickles were also delicious. While searching for a restaurant this time, I was surprised to find that there are more restaurants in Kyoto with Kanto-style grilling, but I was able to enjoy a delicious Western-style grilled eel as I had hoped.

The atmosphere inside the restaurant is nice, and the view is great, so it feels good on sunny days. The eel is crispy and goes well with the hitsumabushi. It's not overcooked and crunchy, but just right in terms of cooking.

Second visit. I think this place offers the most stable eel in Kyoto Station. This time I ordered hitsumabushi. The cute mini bowls make hitsumabushi easy to enjoy and visually appealing. The amount of eel is a bit pricey for 3/4 of a tail? Well, considering it's in Kyoto Station and aimed at inbound tourists, it's understandable! The mill's sansho pepper is wonderful. Thank you for the meal!

I visited this restaurant in Kyoto as part of my trip to attend an event at Nijo Castle organized by Amex. I decided to have a late lunch to prepare for the dinner event, and I was pleasantly surprised by the visual presentation of the eel dish. The eel was thick and the taste was amazing, reminding me of Kansai-style eel dishes. Although I don't usually eat rice, I opted for a normal amount this time to keep me full until dinner, and I was impressed by how delicious the rice was too. It was a similar level of shock to when I tried "Unagi no Mituru" in Kagoshima. If I have the chance to visit Kyoto again, I will definitely revisit this restaurant. It is located in a station building, and I didn't have high expectations when I visited, but I was pleasantly surprised. Thank you for the meal.

I went to this restaurant because I could make a reservation, the view seemed nice, and it was a new discovery. The place was crowded due to its location, but I had made a reservation and arrived on time. However, someone who arrived late, 30 minutes after me, was seated before me. They were quite rude in their manner of seating guests and asked me to wait outside. My husband, who had already been taken to a private room, saw me and we entered the restaurant without being guided. The staff tried to explain how to eat the eel dish, but their wording was a bit off-putting. It would have been better to ask if we were familiar with the recommended way to eat it. I later realized that the eel might be from China, as it was not specified where it was sourced from. Despite the minor issues, the presentation and taste of the food were good, considering the location. Overall, the service felt like it followed a manual and lacked a personal touch. The staff apologized later, but it still felt like a chain restaurant experience. The food was decent, but I preferred the taste of eel dishes at other restaurants.

I entered the restaurant which used to be an old-fashioned Japanese-style restaurant but had turned into an eel restaurant. There were some private rooms available, which provided a calm dining experience even in the bustling Kyoto Station. I ordered their specialty, the whole grilled eel. It was served in a long dish that made quite an impression. I prefer my eel to be firm and fragrant, and the not-too-sweet sauce complemented the flavor and aroma of the eel nicely. It was great to be able to enjoy both leaf pepper and seed pepper, which was a unique and delightful touch. Overall, it was a wonderful dining experience.

On a holiday at 11:00 am, I tried to choose a lunch spot in Kyoto Station Building, but the notable restaurants had long lines. Knowing the prices were high, I decided to enter an empty eel restaurant. I ordered the grilled eel, one serving for 4,950 yen, and it was served in about 20 minutes. I was unsure whether to view it positively as being well grilled or negatively due to the burnt skin. Ignoring the cost, the eel was very delicious. It was nice to have two different types of sansho (Japanese pepper) for added flavor. The staff, likely part-time workers, were doing their best, but they never checked if I wanted a refill of tea during the 40-minute stay. Thank you for the meal.

I visited an eel restaurant in Kyoto Porta, which I initially thought had an open space feel, but it turned out to have depth to the store, and this time I was guided to a private room. The eel was large in size, crispy on the outside, and tender on the inside, very delicious. We also ordered eel rolls, which were very filling. While the surrounding stores cater more towards younger customers, this restaurant is more suited for adults.