井之脇
I visited a restaurant in Taiwan a while back and was treated to a feast at the original location. It was a bustling and popular place, and their famous xiaolongbao dumplings were served piping hot, with the juice overflowing as you took a bite, accompanied by ginger and sauce that could burn your mouth. It was a great restaurant. Recently, I unexpectedly revisited the location in Shinjuku Takashimaya, and there were some differences. I arrived around 2:30 pm to avoid the busy lunch hour, but still had to wait for 20-30 minutes. It's truly a popular spot. However, the way customers were treated was quite aggressive. Especially the young staff in their 20s seemed to have an attitude of "We're busy at this famous Shinjuku restaurant, we don't have time to be polite to everyone." The woman who first came to our table to explain how to eat the xiaolongbao was a bit brusque. Later, when I ordered a decanter of Shaoxing wine with 4 glasses but only received 1, and when I asked about it, the young, skinny male staff member seemed confused and disappeared without resolving the issue. I had to ask the older, more polite woman to help me again. Trying to get the attention of a young woman who was walking by with a smug look on her face resulted in being completely ignored. It seems like unless you're a celebrity, you won't receive decent treatment here. The original location in Taiwan seemed busy but not as unfriendly as this... (Of course, there were also some staff members, possibly from Taiwan, who were busy but still provided good service, not everyone was like this). As for the food, it was decent. - Scallop xiaolongbao (4 pieces) 1,000 yen - Beef noodle soup set (with xiaolongbao) 2,050 yen - Shrimp fried rice set (with xiaolongbao) 1,910 yen - Shrimp noodle soup set (with xiaolongbao) 2,000 yen The xiaolongbao did not release any juice when I split the skin with chopsticks, for reasons unknown. According to my companion, the Japanese branch used to have juicy xiaolongbao like the original in Taiwan. However, the scallop version and the regular one tasted fine once you put them in your mouth. It's just that it's different from the restaurant's selling point and the original. The "shrimp fried rice" was a bit moist and resembled Japanese-style fried rice, but it had plenty of shrimp and was delicious. My companion ordered the "shrimp noodle soup," which seemed to lack flavor, so they had to ask for extra pepper. The beef noodle soup took a long time to arrive, and when I asked about it, it seemed like they had forgotten due to their busyness. When I asked if I could have garlic on the side, I was told that they couldn't change the taste from the original (…). The taste indeed had the authentic spice flavor from Taiwan, and the meat was tender and well-cooked, not bad at all. When it came time to pay, there was no mention of the PayPay point reduction available at the Times Square restaurant area, which my wife later complained about. It seemed more like they prioritized their operations over considering each customer. Overall, the food was not bad. However, I wouldn't revisit to receive this kind of treatment. *I would like to add that, for the sake of the restaurant's reputation, the young woman who was at the reception in front of the restaurant and the slightly older woman who seemed to be the floor manager had a proper attitude. Not everyone had a bad attitude. Also, it was the first day of a 3-day weekend when travel restrictions were lifted, so it was especially busy, which I can understand. Thank you for the meal.