Reservation Notice:
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Number of Guests Confirmation: The number of guests indicates the number of seats you need, which will also involve your seating arrangement. Please fill in the number of diners truthfully, each adult will book the same meal plan (Total meal cost = number of guests × meal plan price).
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It may not be possible to change after the reservation is successful. If you want to change seats after arriving at the restaurant, it is highly likely to be refused by the restaurant, as other seats are reserved.
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Children Restrictions: Some restaurants have requirements for children's age, possibly because children may produce noise that affects other customers. Please check the restaurant's regulations regarding children in advance.
Comply with Agreements:
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Arrive on Time: Please arrive on time according to the time booked in the Japan time zone, preferably prepare an extra 20 minutes for traffic jams or finding the way. Some restaurants start cooking only when all customers have arrived, and being late may delay everyone's time. If you are late, please express your apologies as much as possible.
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Avoid Breach of Contract: Japanese restaurants take reservation commitments very seriously and will prepare ingredients according to the reservation. If you may not be able to keep the appointment, please cancel as early as possible so that the restaurant can make the corresponding preparations. If you cancel close to the dining date, according to the restaurant's regulations, you may be charged 50%-100% of the meal compensation. Please pay attention to the reservation cancellation regulations of each restaurant. Non-notification of breach of contract is very unethical, and the restaurant may require full compensation, or even pursue legal responsibility.
Dining Etiquette:
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Proper Dress: It is recommended to dress neatly and appropriately, avoiding informal attire such as shorts and slippers, to show respect for the restaurant and other customers.
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Fragrance Consideration: To avoid disturbing other customers' dining experience, it is suggested not to wear perfume, as Japanese cuisine focuses on the natural aroma of food.
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Keep Quiet: Japanese high-end restaurants value a quiet dining environment and also value communication with customers. Therefore, some restaurants refuse children to dine, and a few restaurants (mostly Japanese restaurants with staff lacking foreign language skills) refuse customers who do not speak Japanese. Please avoid making loud noises during dining, and if you need to answer a phone call, you can do so outside the restaurant or in the corridor.
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Smoking Regulations: Some restaurants in Japan have designated non-smoking and smoking areas, and most high-end restaurants are completely non-smoking. Almost all restaurants strictly correct smoking violations. Therefore, tourists who need to smoke should carefully understand the restaurant's smoking regulations before entering.
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Moderate Photography: Respect personal portrait rights and avoid disturbing others. Do not take photos of chefs, staff, or other customers without permission. Do not use flash or tripods. If you want to take a photo with the chef, you can ask the staff to convey the request for a photo, and most chefs will gladly agree. A very few restaurants prohibit the use of mobile phones and all photography (this will be explained to customers before dining), please comply with the restaurant's regulations.
Let's maintain good dining habits together and enjoy a wonderful dining experience. Wishing you a pleasant meal!